At strawsign.com, we understand that your pet is not just an animal—they are an eternal part of your heart, your story, and your family. When you entrust us with their name, their memory, and your personal information, we consider it a sacred bond.
We are deeply committed to protecting your privacy and treating your data with the same respect, dignity, and care that we hold for the memory of your beloved companion. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our sanctuary at strawsign.com.
1. The Memories and Data We Cherish (Information We Collect)
To honor your bond and fulfill our emotional guardianship services, we collect two types of information:
Information You Shared with Open Hearts: This includes your name, email address, shipping address, billing information, and most importantly, the sacred details of your companion (their name, breed, and your shared stories) when you register for our emotional bonds, subscribe to our custom emojis, or communicate with our team.
The Footsteps You Leave Behind (Automated Data): When you browse our sanctuary, we automatically collect certain technical details via cookies and standard web protocols. This includes your IP address, browser type, device info, and how you interact with our pages. We use this strictly to ensure our platform remains secure, seamless, and comforting for your journey.
2. How We Honor Your Information (How We Use Your Data)
We do not treat your information as numbers or commodities. We use your data exclusively to:
Fulfill and craft your custom emotional bonds, certificates, and premium membership assets.
Send you comforting updates, custom digital assets (like your subscribed emojis), and essential updates regarding your StrawSign™ ecosystem.
Secure our platform against malicious behavior, keeping this safe space protected for all grieving guardians worldwide.
3. Our Sacred Vow: No Selling, No Trading
We do not sell, rent, or trade your personal information, or the sacred memory of your pet, to any third-party marketers. Ever.
The only parties who ever catch a glimpse of your data are trusted partners who help us operate our sanctuary (such as secure payment processors like Stripe/PayPal and encrypted email delivery systems). These partners are legally bound to keep your information strictly confidential and are only permitted to use it to perform specific tasks on our behalf.
4. Guarding Your Sanctuary (Data Security)
We implement industry-standard encryption (SSL/TLS protocols) to protect your financial transactions and personal stories. While no method of digital transmission is 100% unbreakable, we fight relentlessly every day to ensure your data remains locked away in a secure digital vault, safe from outside intrusion.
5. Your Rights as a Guardian
No matter where you reside—whether under CCPA in California or international privacy frameworks—you hold complete ownership over your data. At any time, you have the right to:
Access the personal details you have shared with us.
Request a correction to any misspelled names or details of your pet.
Request the permanent, respectful deletion of your entire profile and history from our systems.
To exercise any of these rights, simply reach out to our team at 
. We will honor your request promptly and without hesitation.
6. Updates to Our Covenant
As our ecosystem grows to support more pet parents around the world, we may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it whenever you seek peace of mind.
Contact Us
If you have any questions, concerns, or simply wish to share a story about your companion while discussing your data privacy, our doors are always open:
Email:
Website: strawsign.com